How do I return an item?

Returns:

I want you to be 100% satisfied with your new jewelry. If for any reason you are not, please contact me and I will be happy to work out a solution with you. You may exchange or return most items for a full refund of the original price, less shipping within 7 days of receipt.

*Custom work cannot be returned, refunded or exchanged*

Shipping:

I use USPS Priority Mail for all of my shipping. Once payment has been received, your order will ship within 1-3 business days. If there is any delay on my part, I will contact you. You should expect to receive your purchase within 3-7 business days after it ships.

Canada and International Orders - Please contact me for a shipping quote and carrier. You will be responsible for all customs costs.

Vivante Designs
Silverton, CO
E-mail: carol@vivantedesigns.com
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